This website is not affiliated with government entities and is not the official  box office. Ticket price exceeds face value. Nuestra web no está afiliada a ninguna entidad gubernamental y no somos la oficina de venta oficial. Los precios exceden el valor nominal.

Terms of Use

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes our policies and procedures on the collection, use and disclosure of Your personal information when You use the Website and tells You about Your privacy rights and how the law protects You.

Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.


We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Limited License

You are granted a non-exclusive, non-transferable, revocable license to access and use our Website strictly in accordance with our Legal Terms. Your use of our Website is solely for the purposes as provided herein.

Our Relationship with You

This Website is strictly an intermediation service for purchasing goods/services and does NOT enter into any other relationship with You, other than that of an independent contractor. Our Legal Terms in no way create any agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship between You and other Users, or our affiliates.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is materialized, we will make reasonable efforts to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the Website and the Service.

Linking to Our Website

You may provide links to our Website, provided (a) that you do not remove or obscure, by framing or otherwise, any portion of our Website, (b) your Website does not engage in illegal or immoral activities, and (c) you discontinue providing links to our Website immediately upon request by us.

Links to Other Websites

Our Website may contain links to third-party websites (“Third-Party Websites”). These links are provided solely as a convenience to you. By linking to these Third-Party Websites, we do not create or have an affiliation with, or sponsor such Third Party Websites. The inclusion of links within our Website does not constitute any endorsement, guarantee, warranty, or recommendation of such Third-Party Websites. We have no control over the legal documents and privacy practices of Third-Party Websites; as such, you access any such Third Party Websites at your own risk.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

  • By email: [email protected]This web page represents a legal document that serves as the terms of use for our website (“Terms of Use”), and any associated mobile application (collectively, “Website”) is owned and operated by  Capitalized terms, unless otherwise defined, have the meaning specified within the Definitions section below. This Terms of Use, and other posted guidelines within our Website, (collectively “Legal Terms”), constitute the entire and only agreement between you and this Website and supersede all other agreements, representations, warranties and understandings with respect to our Website and the subject matter contained herein.

We may amend our Legal Terms at any time without specific notice to you. The latest copies of our Legal Terms will be posted on our Website, and you should review all Legal Terms prior to using our Website. After any revisions to our Legal Terms are posted, you agree to be bound to any such changes to them. Therefore, it is important for you to periodically review our Legal Terms to make sure you still agree to them.

By using our Website, you agree to fully comply with and be bound by our Legal Terms. Please review them carefully. If you do not accept our Legal Terms, do not access and use our Website. If you do not accept our Legal Terms, you should not access our Website. If you have already accessed our Website and do not accept our Legal Terms, you should immediately discontinue the use of our Website.


  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to
  • Country refers to Spain.
  • Service refers to the Website.
  • Terms and Conditions (also referred to as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third party that may be displayed, included or made available by the Service.
  • Website refers to, accessible from
  • You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.


 provides a reserve and purchases service of the tickets. Your order authorizes us to purchase the tickets in your name. The purchase total at checkout includes all fees and charges regarding our management and intermediation. 

Ticket confirmations are sent generally within a couple of hours, but a period of up to 12 hours is expected. If confirmation is not received in the specified time, You can send a mail to [email protected] in order to review your case. 

The confirmation process is formed by two emails sent to You, therefore your order is not confirmed until the second email is received.

  • The first email states your tour and includes the payment information (time and date of the purchase, reference number, quantity of tickets, selected visit time, and the amount charged to the provided credit card).
  • The second email confirms the reservation at the selected time and date and includes your E-tickets in PDF format, which can be printed as well.

Due to limited availability, it is possible that the time slot chosen for your visit may vary by up to 60 minutes. In case the selected time and date of the visit are not available, the Website will offer an alternative time slot at your convenience, depending on the availability at the moment. 

Refund policies

You are entitled to a full reimbursement (tickets cost + management fee) as long as the Website has not begun to process your booking. Once your tickets have been reserved, only the managament fee will be refunded.

Refunds must be requested via email to [email protected], and within the first 14 calendar days since the purchase. Refunded amounts will be reflected in your account in 15 days maximum, depending on your bank.


These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions, then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.